For over 15 years, the expertise of FBS PARTNERS has provided many airlines with tailor-made accommodation and transport solutions.
These solutions are based on specific needs related to the air transport sector.
With this in mind, FBS PARTNERS gathers the necessary information for each assignment, creating a detailed report that will enable you to choose the supplier best suited to your situation.
Aware of the specific needs related to air transport personnel, FBS PARTNERS is the worldwide partner of many hotels and airlines by providing adapted and exclusive services.
With an exclusive network extended to nearly 50 countries, we organize a complete service for more peace of mind. From international tenders and contract negotiations to benchmarking and complaints management, you can rely on our long professional experience in the hotel and airline industry.
Do you have specific needs for a stopover? Just contact us! FBS PARTNERS will find the right hotels for you, based on your criteria, and allow you to follow the progress of your search at every stage. You'll be able to compare the various accommodation options and choose the one that suits you best.
To ensure quality services, FBS PARTNERS bases its research on your needs and specifications. We use market research and specific analyses of your stopover location to find you the best suppliers!
Thanks to our experience and our international address book, we draw up a list of partners who can meet your criteria and send them a request for proposals. This invitation to tender is accompanied by a questionnaire covering various aspects of the accommodation (hotel information, structure, security, etc.).
After receiving offers from our partners, we analyze them to negotiate your accommodation at the best rates and conditions. From this data, we provide you with a detailed report that will allow you to choose your hotel.
The FBS PARTNERS team organizes a compliance visit to your hotel at your destination. In this way, we verify the conditions of the offer proposed by our partner, as well as the internal efficiency of the hotel and the quality of its catering. If required, we can also propose a second inspection visit accompanied by your representatives.
Once your choice of hotel has been validated according to your selection criteria, FBS PARTNERS draws up a precise contract restating all the conditions and agreements between the parties. Depending on your requirements, we can include specific features such as No Show management, LCO and ECI (Late Check Out and Early Check In) or room location within the hotel.
We monitor the quality of service provided by our suppliers throughout the life of the contracts. We receive the airlines crew reports, and contact the hotels or transportation providers in order to find a solution to the reported problems.
